top of page
Untitled-2.png
rpa_faq_title.jpeg
Screen Shot 2564-06-21 at 11.42.16.png

Q1 : Is it available in Mac OS?

Mac OS is not supported, please check.  product details  of WinActor for the working environment

Screen Shot 2564-06-21 at 11.42.22.png
Screen Shot 2564-06-21 at 11.42.16.png

Q2 : Will it work in a VM environment?

VM-specific restrictions, user rights restrictions, and security policy restrictions may affect logging and execution according to circumstances. In particular, the policy settings will vary according to the user environment, so before purchasing we recommend that you use the trial version to check it works.

Screen Shot 2564-06-21 at 11.42.22.png
Screen Shot 2564-06-21 at 11.42.16.png

Q3 : Will it work in Linux environment?

It doesn't work in Linux environment, please check WinActor's product description for operating environment.

Screen Shot 2564-06-21 at 11.42.22.png
Screen Shot 2564-06-21 at 11.42.16.png

Q4 : The Executive Director of WinDirector and the robot for each action have an installation symbol. WindowsServer2016 Can they work on the same server?

It is not possible to create WinDirector (manipulation robot) and WinActor (executable robot) in the same Windows Server OS.
Provides two Windows Server OS environments for WinDirector (management robot) and WinActor (actor robot), and WinDirector and WinActor are installed separately.

Screen Shot 2564-06-21 at 11.42.22.png
Screen Shot 2564-06-21 at 11.42.16.png

Q5 : Can I use WinActor in a thin client terminal environment?

Thin clients in an independent server environment for each client can perform the same operations as a PC.

Screen Shot 2564-06-21 at 11.42.22.png
Screen Shot 2564-06-21 at 11.42.16.png

Q6 : Can I use WinActor in Japanese abroad?

Mac OS is not supported, please check WinActor's product description for operating environment.

Screen Shot 2564-06-21 at 11.42.22.png
Screen Shot 2564-06-21 at 11.42.16.png

Q7 : I can't use the warning that 60 days have not passed. But the expiration date has passed.

This is because the trial version was originally installed or the first activation date occurred after the expiration date. Please note that the trial version has an initial activation period and expiration date.

Screen Shot 2564-06-21 at 11.42.22.png
C.S.I. Group
28th Floor Silom Complex Tower
191 Silom Road, Bangrak,
Bangkok 10500 Thailand

TEL : 02-231-3851
FAX : 02-231-3860

LINE-icon-pop-transparent-1024x1024.png
(C) 2021 CSI Group – English . All rights reserved.
bottom of page